Mod organizer download failed requested range

Nov 23, PM. Last Modified Date. Oct 25, PM. Article Number :. In most environments, you can manually download files from an HTTP share without error. This issue usually only occurs when the file downloads are called by an EPM process. Network firewall settings are blocking HTTP range extension header requests or the firewall does not know how to process the request. When the firewall is unable to handle such requests, you may see on you firewall logs that there will not be any dropped counters or packets.

However, when using profiles in security policy, the file download sessions will hang after partially downloading the files and the file downloads will never complete. The steps may vary depending on the vendor but if you are using a Palo Alto network firewall, the following document was used to successfully diagnose and resolve the issue: How Does Palo Alto Networks handle HTTP range extension?

You will have to reach out to your firewall admin or your firewall vendor for assistance with modifying those settings. Article Promotion Level. The initial response could be fine but the streaming of the resource could fail.

Accept-Ranges: bytes means that the request can be served partially. To be noted that this is highly influenced by how the client is implemented, not only the server. To check if the server supports range header we could do a thing. If response is returned range is supported. If the response code is server side should change Accept-Range header to not foul clients. But it occurs on Firefox too. View all posts by Author. Like Like.

So your solution is to disable ranges? You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email.

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